FAQ

FAQ

At PDMG, Inc., we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 774.280.0047 or rjolda@pdmg.com.

[CUSTOMER SERVICE]
[QUESTION] Is eppili available yet?
[ANSWER]  Yes, it is available now.  In a short while we will have a site where you can try it for a week!

 {Question] How is eppili be delivered?

[Answer] eppili is a subscription service based on individual prescribers.  We charge a single monthly fee for each querying DEA number.  The registered prescriber may appoint agents to run queries with their registered DEA number.

[Question]  Will prescribers have to be registered with their state PMP?

[Answer]  Yes, querying prescribers will have to be registered with their state PMP and have valid accounts.

[Question]  Will I be able to get a PMP report for all the patients on my schedule for the day?

[Answer] Yes, you will be able to submit bulk queries AND have the reports returned to you - they can be arranged alphabetically or according to scheduled time to make access easier.  They will be available in a bulk file with all patients for the day and/or individually.  Either way, the files are password protected. 

[Question]  What is the advantage of eppili ?

[Answer]  eppili will submit your queries to the state PMP, acquire the reports and have them ready for you in 8 hours.  Your office staff will not spend time interacting with the state PMP. You will not have to log onto PMP and pull down each report. Having reports for all your patients BEFORE you start the day will enable you to be proactive and implement strategies to evaluate patients and possibly refer them for further evaluation or care to a state sponsored or private program for substance abuse.  Also, all PMP patient reports are password protected and this will allow for tight HIPAA compliant handling of sensitive PMP  reports.

[Question] Will my staff have to print the PMP reports?

[Answer] Your staff  does not have to  print PMP reports.  However, they are a record of your queries to the PMP.  The prescriber can view them on line or in an encrypted file.  The staff may print reports if given these privileges by the prescriber.

[Question]  Can I place the PMP report into my EMR?. 

The PMP report for each patient is password protected.  With the appropriate password, the prescriber or delegate could open the report and paste it into their EMR - this function would depend on the capability of their EMR and would have to be addressed by their EMR vendor.

 

Professional Data Management Group, Inc.

“Doctor Prescribed Solutions”

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Contact Dr. Ron Jolda for more information - 774-280-0047.

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